Refund policy
Return and Refund Policy
At Sculpture London, customer satisfaction is important to us. However, due to the nature of our products, we maintain a strict return and refund policy as outlined below.
All Sales Are Final
We do not accept returns or provide refunds on any of our products once sold. Please ensure you read product descriptions carefully and make your selection with confidence before placing an order.
No Returns or Exchanges
Due to hygiene and safety reasons, we do not accept any returns or exchanges, whether items are opened or unopened.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of receiving the delivery. You may be required to provide:
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Clear photos of the item(s)
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Your order number
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A brief description of the issue
We will review the case and, where appropriate, arrange a replacement or issue a resolution at our discretion.
Responsibility After Delivery
Sculpture London is not responsible for any product mishandling, misuse, or side effects following delivery. Please follow all usage instructions and consult a healthcare professional if needed.
If you have questions about your order, feel free to reach out to our support team. Thank you for your understanding.